Setting His Sights on Education, and a New Life

To complete his college education, Khalil Cumberbatch needed access to his criminal justice records. That's when he contacted CSS's Next Door Project.

Staying Independent and At Home, With Home Health Care

With home health care, 78-year old Carmen S. had remained independent and in her home of 50 years. When that home care was threatened, she sought help from CSS's Independent Consumer Advocacy Network (ICAN).

Hot Bread Kitchen’s Recipe for Success

Hot Bread Kitchen is a nonprofit business that offered employee health coverage, yet CEO Jessamyn Rodriguez was searching for better options: That's when she called CSS’s Small Business Assistance Program (SBAP) for help.

A MetroCard Ride to a Job with a Future

“It’s really important to be able to get around New York City. There should be some MetroCard exemptions or concessions for individuals below a certain income threshold.”

A Fresh Start for One New York City Family

A series of tough hardships left Shari R. without a job or a home for herself and her two young children.

How a MetroCard Helped Pave the Way to a Job

“You get discouraged when you think, ‘I don’t have enough money to get to work.’” Read how help with transit made all the difference for Leatrice.

RSVP Voices: Mei Li Chen

"Many people in the community don’t know how to apply for the public benefits that they are eligible for. They feel so relieved when I can help them. That's my happiest moment!”

RSVP Voices: Olga’s Story

"These children are dealing with so much, it’s good to be able to offer a few moments to play, talk, decompress. And let them know they are important."

Suzanne Enrolls

Suzanne arrived at CSS days after being diagnosed with breast cancer. “When you hear that for the first time you’re just overwhelmed.” Learn how she got the coverage she needs.

Jessica Enrolls

Says Jessica K.:“It’s very important to get physicals and yearly exams, so if there were to be a problem, you can catch it early on. Young people need health care just as much as anybody else does.”

Paid Sick Days - Emilio’s Story

Emilio caught the flu and lost his job. Thanks to a new law in New York City, workers like Emilio are protected if they have to miss work due to illness.

RSVP Voices: Richard’s Story

"I help these young guys to focus on their homework and get it done. Kids need to know they can achieve. I tell them, ‘You can do this.'"

An Unwelcome Surprise

Gladys P. was in a meeting when she collapsed suddenly from a stroke. Rushed to one hospital and transferred to another, she recovered, and felt lucky. Then the bills arrived.

Stanley Enrolls

Stanley has a message for New Yorkers looking for affordable health insurance: "Get signed up! There's something there for everybody, if you just have a look."

Michael Enrolls

With help from a CSS Navigator, Michael's monthly health care costs fell from $1,000 to $460.

Joanna Enrolls

"I've been telling my friends, 'Enroll. Go for it! It's real, it’s affordable, and you can get help figuring out your options.'”

Anna Enrolls

After going without insurance despite her health problems, Queens resident Anna M. called CSS. "I got a great plan that I can afford. It’s such a relief!"

David Enrolls

After his health insurance policy was canceled, David L. reached out to the Community Service Society Navigator Network for help.

Video: One Volunteer’s Sandy Recovery

One year after Hurricane Sandy struck New York City, we invite you to watch RSVP volunteer and storm survivor Carolyn Murray's remarkable story of recovery.

Deborah’s Story

For Deborah W. and her clients, knowledge is key: “One woman feared that her conviction history was the end of the world, only to find out she did not actually have a rap sheet."

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