"Many people in the community don’t know how to apply for the public benefits that they are eligible for. They feel so relieved when I can help them. That's my happiest moment!”
"These children are dealing with so much, it’s good to be able to offer a few moments to play, talk, decompress. And let them know they are important."
Suzanne arrived at CSS days after being diagnosed with breast cancer. “When you hear that for the first time you’re just overwhelmed.” Learn how she got the coverage she needs.
Says Jessica K.:“It’s very important to get physicals and yearly exams, so if there were to be a problem, you can catch it early on. Young people need health care just as much as anybody else does.”
Emilio caught the flu and lost his job. Thanks to a new law in New York City, workers like Emilio are protected if they have to miss work due to illness.
"I help these young guys to focus on their homework and get it done. Kids need to know they can achieve. I tell them, ‘You can do this.'"
Gladys Puglla was in a meeting when she collapsed suddenly from a stroke. Rushed to one hospital and transferred to another, she recovered, and felt lucky. Then the bills arrived.
Stanley has a message for New Yorkers looking for affordable health insurance: "Get signed up! There's something there for everybody, if you just have a look."
With help from a CSS Navigator, Michael's monthly health care costs fell from $1,000 to $460.
“Health coverage is what I wanted for Christmas, and now I have it.”
"I've been telling my friends, 'Enroll. Go for it! It's real, it’s affordable, and you can get help figuring out your options.'”
After going without insurance despite her health problems, Queens resident Anna M. called CSS. "I got a great plan that I can afford. It’s such a relief!"
After his health insurance policy was canceled, David L. reached out to the Community Service Society Navigator Network for help.
One year after Hurricane Sandy struck New York City, we invite you to watch RSVP volunteer and storm survivor Carolyn Murray's remarkable story of recovery.
On February 28, seven NYC mayoral candidates joined us for our "2013 Race for Mayor: What's in it for Low-income New Yorkers?" forum, co-sponsored by CSS, 32BJ SEIU, The Center for Popular Democracy, City Limits, and United NY. Brian Lehrer of WNYC moderated this lively and informative discussion.
For Deborah Williams and her clients, knowledge is key: “One woman feared that her conviction history was the end of the world, only to find out she did not actually have a rap sheet."
Photo highlights: A look back at some of the remarkable people and stories of 2012.
Eleanor Rainford has been an ACES volunteer for twenty-five years. Each week, the 85-year-old former teacher helps low-income, elderly, and disabled New Yorkers access the public benefits they need. “I’ve always been interested in helping someone through a tough spot,” she says.
Last summer, volunteer mentors teamed with young reporters on an exciting writing and environmental awareness project in St. Albans, Queens.