For Social Service Professionals

Our resources, created by experts in the field and updated regularly, provide professionals with a variety of methods in which to learn and access current information that ultimately increases their ability to effectively and efficiently help low-income families and individuals.

Benefits Plus

Benefits Plus® is our premier publication.  It is a searchable online resource manual on over 60 different city, state and federal public benefits and housing programs for social service professionals serving disenfranchised populations, including the low-income, elderly, and disabled in NYC.

Written by experienced advocates, reviewed by legal experts, updated monthly, this online tool provides the information professionals need to learn how a program works, how to access the benefit, what steps to take when advocacy is needed, as well as providing valuable resources and government contacts.

Individual Assistance

Training:  Through our trainings we equip social service professionals through its high-quality training opportunities.  Professionals learn the fundamentals of benefit programs, gain practical knowledge and develop skills to effectively navigate the public benefit and housing system.

Training & consultation

Consultation Services: Through our consultation services experienced CSS staff provides ongoing support with specific challenges social service professionals face when attempting to access benefits on behalf of their clients.  Phone calls are returned within 2 business days.

Consultation services are available to Benefit Plus Learning Center members only.  To become a member you must be a paid subscriber to Benefits Plus®, or register for our trainings by clicking here.   As a member you will be alerted to our quarterly training series.

Call the Benefit Plus Learning Center Provider Information Line: 212-614-5552.

Please Note:  We are unable to represent clients or provide legal advice.



Resources for Clients

Clients needing information on public benefit and housing programs can call our information line or access our benefit tools.

Benefits Plus

Public Benefits & Housing Information Line: A team of benefit and housing counselors provide information and resources on public benefit and housing programs to individuals and families seeking assistance.

We screen for public benefit programs, help you apply, fix errors on your case if you are receiving a benefit, and find additional help if you do not qualify. We do not provide legal assistance but we may be able to refer your case to Legal Services.

Our services are free. Call us at 212-614-5552. 

For more information (PDF)

Individual Assistance

Benefit Tools: Our Benefit Tools provide quick links to many useful resources on public benefit and housing programs.  Examples include:

• Consumer Benefit Brochures/Housing Answers
• SNAP Calculator
• Housing Resources
• Documentation Guidelines
• Web based Calculators and Online Tools
• And more