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Client Services

Empowering Families and Individuals
With Public Benefit Information and Assistance

Client Counseling Services

Families and individuals can talk with a team of benefit counselors trained by the Retired and Senior Volunteer Program/ACES Project. Benefit counselors assist the general public with a wide range of benefit questions, completing application or recertification packages, advocacy assistance with local benefit offices, or help in understanding government notices.

Contact PBRC for an appointment if you need help with any public benefit such as:

  • Food Stamps
  • Medicaid
  • Medicaid Buy-In
  • Medicare
  • Public Assistance
  • Social Security Disability Benefits
  • Supplemental Security Income (SSI)
  • Family Health Plus
  • Child Health Plus
  • and more

To talk with a benefit counselor or to arrange an appointment call 212-614-5552.

Benefit Counseling Flyer

Consumer Benefit Brochures

Easy-to-read brochures in Q&A format geared to the consumer. Brochures provide information on what the benefit program is, who is eligible, where to apply and how to appeal decisions. Several brochures are also available in Spanish. Download and reprint for free.

Resources

How to use your EBT card
Available in English Spanish, Arabic, Chinese, French, Haitian Creole, Korean, Russian, Vietnamese, Yiddish

Request a Fair Hearing Online
Make a request online and don’t forget to wait for your confirmation.

Assistance locating an attorney
www.lawhelp.org

Community Service Society of New York • 105 East 22nd Street New York, NY 10010 • 212-254-8900 • info@cssny.org

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