DUTIES

Volunteers will, where appropriate:

a) Provide information to clients about public benefits;
b) Screen clients for benefits;
c) Help clients complete application forms and obtain documentation as needed;
d) Follow-up to ensure clients receive benefits and advocate on their behalf if there are any complications;
e) Maintain program files, including up-to-date information about public benefits;
f) Complete monthly statistical records.

QUALIFICATIONS

No prior social service experience is required.  What is required is an interest in assisting low-income and elderly clients; an interest in learning about public benefit programs and other available social service programs; an ability to work cooperatively with social service staff and others; demonstrated advocacy, interviewing and research skills; and good interpersonal skills. 

COMMITMENT

Volunteers agree to serve a minimum of one year at the conclusion of the ACES training course.  All volunteers must successfully complete the training program, which includes passing an open book exam.

Become an ACES volunteer: Apply today!

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