Success Story and Health Advocacy Internship (Unpaid)
Community Service Society, Health Initiatives Department

Program Description:

The Community Service Society’s Health Initiatives Department conducts cutting-edge policy research and writing, advocacy, and health coverage consumer assistance. There are several projects based in this Department. Health Care For All New York (“HCFANY”) is a statewide coalition of consumer advocacy organizations dedicated to securing access to affordable, comprehensive, and high quality health care for all. Community Health Advocates (“CHA”), New York’s designated health insurance consumer assistance program, helps New Yorkers use health insurance and access care. The CSS Navigator Network (“CNN”) is a statewide network of organizations providing enrollment assistance services for the new health care marketplace, NY State of Health. The Independent Consumer Advocacy Network (“ICAN”) is New York State’s Managed Long Term Care/FIDA Ombudsprogram. Harlem Health Advocacy Partners (“HHAP”) bring CSS’s health insurance enrollment and post-enrollment assistance to individuals residing in New York City Housing Authority (NYCHA) housing in East and Central Harlem.

Internship Description:

This internship provides a hands-on opportunity to participate in advocacy and communication efforts that directly affect implementation of the Affordable Care Act in New York State. It is a hybrid position incorporating work with all Health Initiatives programs and the intern will help with our statewide story gathering projects.   Through our story collection, New Yorkers share their experiences with health insurance and the health care system.  The intern will form part of a dynamic team working to ensure New Yorkers’ stories are used effectively to inform others about programs and to advocate for continued improvements in our health insurance system.

  • Interviewing clients, partner agencies and drafting Story Bank content
  • Updating story collection guide and materials
  • Producing multi-media stories
  • Conducting research on New York State health policy
  • Supporting staff with identifying trends and making recommendations for improvements in the health insurance system
  • Participating in other activities and perform other duties as may be required

Candidate Requirements:

  • Minimum of Bachelor’s degree or Undergraduate senior with interest in and knowledge of health policy, health care reform, and strong commitment to serving low-income populations
  • Strong analytical, writing and communication skills
  • Ability to multitask while maintaining strong attention to detail
  • Ability to take initiative and work independently
  • Experience using Microsoft Office software, including: Excel, Word, Outlook, and PowerPoint
  • Experience with blogging and social media, including Wordpress, Facebook, and Twitter a plus
  • Time limited with an average of 10-15 hours per week


Submit resume, brief cover letter and two writing samples to:
Community Service Society of New York – SSAI-1
Human Resources Department
633 Third Avenue, 10th Floor
New York, NY  10017
Fax 212-614-5336 or Email:

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Community Service Society of New York is a registered 501(c)3.  EIN: 13-5562202